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FAQs

Q1. 

Condensation forms inside the refrigerator.

Condensation and ice form inside of the refrigerator when it is installed in a damp area, the door is opened for a long time, or when wet food is stored without a lid. Please wipe the refrigerator dry with a clean dry towel.

Q2. 

Cracking sounds ("click").

You may hear cracking sounds which is normal when the refrigerator: * parts expand or contract * the defrost equipment operates * relays which control the compressor and fan are operating * opening and closing the door * air blow fan turns on and off and door closer operates

Q3. 

Sounds like water is flowing ("trickle")

You may hear the sound of water flowing when the compressor stops running. This is the sound of refrigerant flowing. This sound also occurs when the compressor starts to operate.

Q4. 

Vibration sounds ("rattle").

If the refrigerator is installed on the wooden floor or near a wooden wall,the vibration sounds may happen. In this case, please move it onto a harder floor. A small vibration can make a big noise when the refrigerator is not properly leveled. In this case, adjust the leveling screws to make it even.

Q5. 

Motor starting and stopping sounds ("clunk")

This noise happens when the compressor starts and stops operation. This is due to the vibration of the motor and the piston inside the refrigerator. This phenomenon is the same as when you start and stop the car engine operation.